SHIPPING & RETURNS
At THE SNTZ COLLECTIVE™, every order is prepared with care.
AUSTRALIAN SHIPPING
We currently ship throughout Australia. Shipping costs and available delivery options are calculated at checkout.
Once your order has been dispatched, you will receive confirmation and tracking information where available.
ORDER PROCESSING
Orders are processed as quickly as possible. During new drops, launches and high-demand periods, processing may take slightly longer.
RETURNS & EXCHANGES
We want you to be confident in your purchase. If you need to request a return or exchange, please contact us with your order details.
Items must be unworn, unused, unwashed and returned in their original condition with tags attached.
Change-of-mind returns and exchanges are subject to our store policy. This does not affect any rights you may have under Australian Consumer Law.
FAULTY OR INCORRECT ITEMS
If your order arrives faulty, damaged or incorrect, contact us as soon as possible with your order number and photographs of the issue so we can assist you.
THE FALLEN RISE TOGETHER.